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Ordering Prescriptions

We are encouraging patients to order their repeat medications using their NHS account either using the NHS App on their smartphone, or computer.

Doing this means that the request goes directly into our system and helps to prevent requests going missing between patient and doctor.  It also means that you can order medicine when you need it, instead of it being ordered on your behalf, when you do not need it or something has changed.

Download the NHS App on your smartphone:

iOS (iPhones/iPad) https://apps.apple.com/gb/app/nhs-app/id1388411277

Android https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline

or access via your computer here: www.nhsapp.service.nhs.uk/patient/prescriptions

If you have not logged in to your NHS account, or downloaded the NHS App before, you will have to verify your identity – this is to ensure that only you can access your medical information.

For more information about prescriptions using your NHS account to order prescriptions please see the following page: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/prescriptions-in-the-nhs-app/ordering-a-prescription/

If you switch to online ordering instead of using your pharmacy, you should let them know so they don't duplicate the order for you.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.


NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

 
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