Noticeboard

COVID-19 Please do not come to the practice unless you have an appointment or have been requested to do so by a staff member or GP. If you are given an appointment, or asked to come into the practice, please ensure you wear a face covering.

Face covering exemptions - please go to https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own for information on face covering exemptions.  You may still be asked to wear one in the practice to reduce the risk to our staff and other patients.

Social Media

Linden Medical Centre is experimenting with a foray into social media and now has an Instagram account @lindenmedical where we will be posting public health messages and information and updates about the practice. Please feel free to follow and recommend to your friends.  

www.gov.uk/coronavirus

Important information for patients about GP appointments.

To protect our patients, staff and local community we are changing the way patients access our services.  Patients with internet access please use the eConsult function below and we will be in contact with you by 6pm the following working day.  For more urgent queries please call the practice. You may have to wait a long time on the telephone. If you have an emergency you should still call 999.

Prescriptions. We are not taking prescription requests at the practice.  You can use your local pharmacy, or online access to make requests for current repeat prescriptions. Medications which have not been ordered routinely for some time will not be issued via your pharmacy and should be requested via eConsult so that they can be properly reviewed.  Just-in-case medications will only be issued in exceptional circumstances.

Disputes with employers. We cannot give opinions on whether or not is safe for employees to return to work - this is a matter for you and your employer.  The NHS do not provide occupational health services for employers.

For the NHS 111 Coronavirus digital triage follow this link: https://111.nhs.uk/service/covid-19

Telephoning the Surgery

The phone number for Linden Medical Centre is 01628 776900. This number is available from 08:00 to 18:30 Monday to Friday (urgent calls only 12:00 to 13:00).

Callers will be given 2 Options to select from

Option 1

  • Urgent Appointments – please call early for same day urgent appointments.
  • Routine Appointments - (available from 08:30 to 12:00 and 14:00 to 17:30)
  • Home Visit Appointments – if you are unable to come to the surgery due to your medical condition and wish to request a home visit please phone before 10:00 if possible.

Option 2

  • General Enquiries

Between 18:30 and 08:30, an answerphone service is available to cancel appointments.

 
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