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Ordering Prescriptions

We are encouraging patients to order their repeat medications using their NHS account either using the NHS App on their smartphone, or computer.

Doing this means that the request goes directly into our system and helps to prevent requests going missing between patient and doctor.  It also means that you can order medicine when you need it, instead of it being ordered on your behalf, when you do not need it or something has changed.

Download the NHS App on your smartphone:

iOS (iPhones/iPad) https://apps.apple.com/gb/app/nhs-app/id1388411277

Android https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline

or access via your computer here: www.nhsapp.service.nhs.uk/patient/prescriptions

If you have not logged in to your NHS account, or downloaded the NHS App before, you will have to verify your identity – this is to ensure that only you can access your medical information.

For more information about prescriptions using your NHS account to order prescriptions please see the following page: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/prescriptions-in-the-nhs-app/ordering-a-prescription/

If you switch to online ordering instead of using your pharmacy, you should let them know so they don't duplicate the order for you.

Home Visits

Doctor's bagWhilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 
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