Noticeboard

Ordering Prescriptions

We are encouraging patients to order their repeat medications using their NHS account either using the NHS App on their smartphone, or computer.

Doing this means that the request goes directly into our system and helps to prevent requests going missing between patient and doctor.  It also means that you can order medicine when you need it, instead of it being ordered on your behalf, when you do not need it or something has changed.

Download the NHS App on your smartphone:

iOS (iPhones/iPad) https://apps.apple.com/gb/app/nhs-app/id1388411277

Android https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline

or access via your computer here: www.nhsapp.service.nhs.uk/patient/prescriptions

If you have not logged in to your NHS account, or downloaded the NHS App before, you will have to verify your identity – this is to ensure that only you can access your medical information.

For more information about prescriptions using your NHS account to order prescriptions please see the following page: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/prescriptions-in-the-nhs-app/ordering-a-prescription/

If you switch to online ordering instead of using your pharmacy, you should let them know so they don't duplicate the order for you.

Patient Access

Patient Access LinkYou are now able to request access to your medical records online. This will enable you to see some details of your consultations, laboratory results and documents originating from the practice, as well as your immunisations, allergies and medications as was already available.

Online appointment booking and cancellation, and repeat prescription requests will continue to be available.

As the amount of information available increases, the procedures to ensure the security and confidentiality of your information also increase. To apply for access to your medical record, you will need to complete an application form, providing a passport or driving licence as proof of ID, and hand it in to reception where it will be processed within 14 days.

Before you are able to use this service you must first have access to your personal registration information.

1. Obtaining Your Registration Information

Come to the surgery in person with a driving licence or passport and ask the receptionist for details of how to register for Patient Access.  Make sure we have your email address on our system.

You will be given an application form to complete and a leaflet to read. Once completed we will aim to process it within 14 days and provide you with a registration letter which can be collected from the practice.

2. First Time Use of Patient Access Online

Click on www.patientaccess.com and follow the log-on instructions.

You will be asked to create an account.

You will be prompted for your personal login details, which will be on your registration letter, previously obtained from the surgery.



 
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